The Speed of Trust by Stephen M.R. Covey

I just finished reading The Speed of Trust – The One Thing that Changes Everything by Stephen M.R. Covey. This Stephen Covey is the son of Stephen R. Covey author of 7 Habits of Highly Effective People.  Stephen M.R. Covey has many leadership credentials similar to his father. The subject of this book is how to create and restore trust in our professional and personal lives. His theory is that trust effects speed and cost in out lives. When trust goes down, speed goes down and costs go up. Covey first defines the trust process into the “Five Waves of Trust.” The real heart of the book is in the outlining of the “13 Behaviors of Trust” that is in the following chapters. These include: demonstrate respect, righting wrongs, delivering results, practicing accountability, and other similar subjects. The discussion of these 13 Behaviors explore and explain the dynamics of how trust can be built in relationships. The only disappointment of this book is that some of Covey’s examples seem lengthy and somewhat unnecessary to make his point.